Word Of Mouth
Our team strives to provide service that exceeds the expectations of our customers. In order to ensure we are truly earning the business of our clients, we frequently send requests for feedback. Below are some of the comments we are proud to have received:
“Lots of IT companies have technical skills.
Pure IT however, absolutely excels with their awesome customer service and personal attention.”
Dan Elliott, IT Services Manager
Tiger Calcium Services
“Best IT group in this city!”
Christine McIver, Founder & Chief Executive Officer
Kids Cancer Care Foundation of Alberta
“For nearly 10 years, Pure IT has supported and kept up with our business every step of the way – including during times of chaotic growth, as well as major projects such as moving into a new facility. I have no hesitations recommending Pure IT.”
Vik Saini, President
“PureIT is very reliable. From day-to-day operations to server projects and averting disaster in the 2013 floods, PureIT has always been dependable and has not let us down.”
Nolan Chicoine, VP Finance & CFO
“Pure IT has provided the sole IT support for our Association for many years now. Their timely response to issues and background support allows us to not worry about IT and focus on providing service to our members and clients.”
Larry Westergard, Executive Officer
Central Alberta Realtors Association
“Pure IT is the sole IT support for our 3 billion dollar company and everything is running smoothly.”
Warren Peers, CFO
“If we were onboard with Pure IT sooner, we would be way farther ahead with our current projects.”
Richard Burton, Operations Manager
Levy’s Machine Works Ltd.
“Our office was flooded out and our file server was destroyed. The SAFETYNET Disaster Recovery Service saved our business and the service we received was fantastic. We were up and running the next day.”
Peter Stow, President
“Our company has outsourced all of its IT functions to PURE IT Calgary. We are very impressed with PURE’s capabilities from both a technical and administrative perspective. Our systems have become much more current and reliable and I have every confidence our IT downtime issues are behind us.”
Wayne P, President & Chief Operating Officer
Calgary-Based Energy Company
“KBM has done business with Pure IT since 2009. They continue to provide us with the newest technology and exemplary service!”
Rae-Al Gibb, Office Manager
KBM Commercial Floor Coverings Inc.
“Pure IT provided quality of service from the moment we onboarded and they continuously met these high standards:”
- Listens to the Requirements
- Doesn’t push
- Private Equity Market
- Response Time
- Scarcity of Resources”
Yannick Ferket, Business Analytics Specialist
“PureIT is the third IT contractor we have over the last 20 years. The first one went out of business after a 2-year relationship. The second one we had to fire after a couple of call-outs as we found their technicians had to spend too much time learning our system before able to perform the required work. After that, we spent almost eight years doing IT work in house. Now, PureIT has been with us for over 6 years and we are very happy with the relationship we have with them. For a small business, it is good to have PureIT as our support, so that we can focus on our business and not have to worry about our servers and workstations.”
Phil Lo, President
Weed Man Alberta
“I have personally dealt with PureIT through three different companies over the past number of years. I seem to add them to a new company when I move on. They have been the sole IT support at times and other times backup and additional support for our inhouse IT position. They have worked out very well in both roles.
What I really like about PureIT it that they have a number of qualified and quality employees that cover the full spectrum of IT requirements, and in the rare case they aren’t able to solve an issue directly have helped us find someone who could help.
PureIT is very flexible, very responsive and take their customer service role very professionally. We would not hesitate to recommend them to companies that need help managing their IT whether it be completely or in a support role.
As a case in point, prior to the Calgary flood of 2013, PureIT had worked with me to update our computer systems, get terminal connections set up and make sure our data was fully backed up. We were within 1.5 blocks of the first breach of the flood on Friday and Saturday we had email up and working, Sunday had access to our data and Monday moved our servers to another location and were fully operational on Tuesday. They even hosted our server during the 5 weeks we were out of our building as our employees worked from their homes.
Can’t say much more than that.”
Alan Whitnack, Controller, Finance and Systems