Cisco Support In Calgary
Do you need a team you can trust to look after your systems in an offsite data centre? That’s why this Toronto organization reached out to Pure IT — they were in need of expert Cisco support in Calgary for their cloud-based environment.
Do you know what’s going on at the data centre where your data is stored?
If you have an onsite team that communicates effectively and transparently, then maybe you’re not worried about the data you store in their data centre. But that’s not entirely likely — more often than not, data centre support teams can be difficult to get a hold of, and rarely keep you updated in the support process.
That was the case for this Toronto organization that recently got in touch with Pure IT:
“Hi, we may need some assistance at a rogers data centre where we are co-located – do you have anyone on your team with data centre and Cisco experience?”
This organization wasn’t getting the support they needed from the team at the data centre, so they started looking for someone else to enlist for help. In their search for a team with Cisco expertise, they found us, and sent us this message on our websites 24/7 chat feature. Our team’s representative immediately followed up:
“I recommend you speak with one of our Client Service Representatives who can best answer your request and recommend possible options for moving forward.”
Our representative then arranged a follow-up meeting with one of our technicians so we could learn more about their needs, and start the process of solving their problems at the data centre.
How Did Pure IT Help This Toronto Organization?
- Understand Their IT Challenges And Business Needs: The first step was to find out what was wrong with their current arrangement with the data centre, and how it was failing to meet their needs. There’s no point in designing a new solution and charging this client money without making sure the result actually addresses their original issue.
- Determine The Right Solution: With a detailed understanding of the organization’s concerns, we moved ahead with the resolution process, putting our Cisco expertise to work.
- Guaranteed Resolution: Once we had solved their problem, we made sure the fix lasted, monitoring their co-located systems and addressing any follow-up questions they had.
Pure IT Delivers Cisco Support In Calgary
Stop worrying that the team at the data centre is in over their head with your Cisco systems — get the right team for the job:
- Book a free consultation with our team at a time that works for you.
- Tell us about the problems you’re having with your Cisco systems and co-located IT environment.
- Let us apply a solution, so you can get back to work.