Co-Managed IT Services Benefits For Organizations Throughout Calgary

Unlocking Growth and Efficiency

You’ve probably asked yourself, “What are co-managed IT services, and how can they benefit my Calgary-based organization?” Whether you’re a business owner, an IT manager, or an executive, the intersection of IT and business strategy is an area you can’t afford to ignore.

Co-managed IT services represent a strategic partnership between your internal IT team and an external IT services provider. This model combines the best of both worlds, leveraging the strengths of your internal team while filling in the gaps with the specific expertise of an outsourced provider.

The following paragraph will take you on a journey, exploring the benefits this IT model can offer your organization. You’ll discover why many businesses are adopting co-managed IT services and how Pure IT, a company of expert IT professionals focused on serving Calgary organizations, is leading the charge in this space.

In this article, we’ll delve deeper into the value proposition of co-managed IT services. We’ll touch on the top ten benefits of leveraging Pure IT’s co-managed IT services and explore how customer experience can dramatically impact your business’s revenue and growth. We’ll also address potential drawbacks and how to mitigate them effectively.

We begin with a detailed explanation of co-managed IT services and why they are essential for Calgary organizations in today’s tech-driven business landscape.

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A Detailed Explanation of Co-Managed IT Services

When you think about co-managed IT services, envision a strategic partnership about collaboration. Your internal IT team works hand in hand with an outsourced IT provider like Pure IT. Each party brings unique skills and expertise, creating a symbiotic relationship that benefits your business.

The Role of the Internal IT Team

Your internal IT team understands your business inside and out. They know the specific needs, goals, and challenges your company faces. They can customize solutions based on this intimate knowledge and ensure that every IT decision aligns with your organization’s overall strategy.

However, the modern IT landscape is vast and continually evolving. It can be a Herculean task for an internal team to stay up-to-date with every tech trend and maintain expertise in every IT area. This is where co-managed IT services come into play.

The Role of the Outsourced IT Provider

An outsourced IT provider like Pure IT brings specialized knowledge and resources to the partnership. Their team includes cybersecurity experts, networking specialists, Microsoft cloud professionals, and Microsoft SharePoint experts. This level of expertise allows your organization to benefit from cutting-edge technology and practices without investing in the training and certification of your internal staff.

In addition, Pure IT offers services like after-hours and specialized IT project support, which can be challenging for an internal team to provide due to resource constraints.

Here’s everything you need to know about the benefits and implications of co-managed IT services for your organization.

Improving Customer Experience Through Co-Managed IT Services

Customer experience has a significant impact on your business’s revenue and growth. Your organization can offer a superior customer experience through co-managed IT services, ensuring satisfaction and loyalty.

Co-managed IT services enhance your customer experience by ensuring system uptime and reliability. Nothing frustrates customers more than facing technical issues when interacting with your business. By partnering with Pure IT, you can assure your customers that your systems will always be up and running and any potential problems will be addressed promptly and effectively.

Additionally, co-managed IT services enable your organization to use the latest technologies that can further enrich your customer’s experience. For instance, you can leverage advanced analytics to understand your customer’s behaviors and preferences better, allowing you to tailor your offerings to their needs.

Maximizing Cybersecurity Through Co-Managed IT Services

In today’s digital world, cybersecurity is a non-negotiable aspect of any business strategy. Co-managed IT services can bolster your organization’s cybersecurity, protecting sensitive data and maintaining customer trust.

Pure IT’s team of cybersecurity experts can help your organization implement robust security measures and maintain a proactive stance toward potential cyber threats. They can conduct regular audits, monitor your systems for suspicious activities, and ensure you have a solid plan in case of a security breach.

Furthermore, by having an external team focus on cybersecurity, your internal IT team can focus on other critical areas, optimizing their productivity and effectiveness.

Leveraging Microsoft Expertise with Co-Managed IT Services

Microsoft’s suite of tools is essential for many businesses. From Microsoft 365 to SharePoint, these tools improve productivity and collaboration within organizations. However, they also require specific expertise to leverage their potential fully.

With co-managed IT services, your organization can access Microsoft cloud professionals and SharePoint experts from Pure IT. They can help you maximize your Microsoft investment by using the tools effectively, training your staff, and providing ongoing support. Your organization can make the most of these powerful tools with their expertise.

Extending Support Capabilities with Co-Managed IT Services

Support capabilities, both during and after hours, are crucial for an organization’s operational continuity. Co-managed IT services play a significant role in extending these support capabilities.

FOR INSTANCE, outsourced IT help desks offered by Pure IT can relieve your internal IT team of the day-to-day tech support tasks, allowing them to focus on strategic initiatives. An outsourced help desk is typically equipped to handle a wide range of issues, ensuring that your employees get the tech support they need promptly and efficiently.

Furthermore, after-hours support ensures your organization’s IT infrastructure remains protected and functional outside regular business hours. This type of support can be crucial in quickly addressing and resolving issues during off-peak hours, minimizing potential downtime and associated costs.

Specialized IT Project Support: Harnessing the Power of Co-Managed Services

Sometimes, your organization may embark on specialized IT projects that require a skill set your internal team may not possess. In such cases, co-managed IT services can provide the necessary expertise to ensure the success of these projects.

Pure IT’s expert IT professionals can lend their specialized knowledge and skills to your IT projects. Whether it’s implementing a new software system, migrating to the cloud, or strengthening your cybersecurity, they can provide the guidance and support you need to make these projects successful.

The Role of Pure IT in Complementing Your Internal IT Team

Pure IT plays a significant role in the co-managed IT services model. As a leading IT provider, Pure IT complements your internal IT teams by filling in their expertise and resources gaps.

By partnering with Pure IT, your internal IT team gets access to additional resources, knowledge, and skills that can help elevate your organization’s IT capabilities. This strategic partnership lets your team focus on their core competencies while ensuring that all your IT needs are adequately met.

Final Thoughts

Navigating the intricate world of IT can be a challenge for many organizations. However, as you’ve learned through this article, co-managed IT services can be the key to unlocking growth and efficiency for your Calgary-based organization.

By blending the intimate knowledge of your internal team with the specialized expertise of a provider like Pure IT, you can access a host of benefits. These include enriched customer experiences, strengthened cybersecurity, maximized Microsoft tool utilization, extended support capabilities, and specialized project support. The partnership with Orion Networks further enhances these benefits by complementing your internal IT team.

Remember, a co-managed IT model is not about replacing your internal team but empowering them. With the right partnership, your IT team can focus on strategic initiatives while ensuring your day-to-day IT operations run smoothly. It’s about fostering growth and driving your organization toward future success.

So, don’t wait. Embrace co-managed IT services today and propel your organization to new heights of efficiency and growth.

Key Takeaways

As we conclude our deep dive into co-managed IT services, here are the essential points to remember:

  1. Co-managed IT Services are Catalysts for Growth: In Calgary and throughout Southern and Central Alberta, organizations can leverage co-managed IT services to spur growth and operational efficiency. Through strategic IT management, these services streamline processes, reduce downtime, and enhance customer experience.
  2. Broad Range of Expertise: With co-managed IT services, your organization gets access to a team of experts with diverse IT skills, from cybersecurity to Microsoft 365 and SharePoint. These experts supplement your internal IT team, filling knowledge and skill set gaps.
  3. Extended Support Capabilities: Co-managed IT services offer extended support capabilities, including outsourced help desk services and after-hours support. These services ensure your IT operations run smoothly around the clock, minimizing potential disruptions to your business.
  4. Specialized IT Project Support: Pure IT’s co-managed IT services can provide the specialized expertise needed for your unique IT projects, ensuring their success. Whether implementing a new system or strengthening cybersecurity, the expert IT team from Pure IT can provide the necessary guidance and support.
  5. The Pure IT Advantage: Pure IT is the go-to partner for co-managed IT services in Calgary and throughout Southern and Central Alberta. Their comprehensive services, commitment to customer success, and expansive geographical reach make them the ideal partner for your co-managed IT needs.

By understanding these key takeaways, your organization can make an informed decision about implementing co-managed IT services, unlocking new avenues for growth and success.


  1. What are the cost savings with co-managed IT services? Co-managed IT services can lead to cost savings by reducing the need for hiring and training specialized IT staff, minimizing downtime, and improving operational efficiency.
  2. How can co-managed IT services reduce HR burden with recruitment? Co-managed IT services eliminate the need to recruit and maintain a large, full-time internal IT staff. The outsourced provider fills in the gaps with their expert team, reducing the recruitment load on your HR department.
  3. What are the drawbacks of co-managed IT services? Potential drawbacks could include communication challenges and the need to share control of IT operations with an external entity. However, these can be effectively managed with clear expectations, transparent communication, and the right partner.
  4. What types of organizations can benefit from co-managed IT services? Organizations of all sizes and industries can benefit from co-managed IT services. Mainly, those with limited internal IT resources or those seeking to harness the latest technology without extensive investment in training and development may find significant value in this model.
  5. How does Pure IT ensure a smooth transition to co-managed IT services? Pure IT ensures a smooth transition by working closely with your internal IT team, understanding your specific needs, and implementing a tailored plan. They provide continuous support and training to your team to ensure effective collaboration.
  6. How quickly can an organization expect to see the benefits of co-managed IT services? The timeline to see benefits from co-managed IT services can vary based on the organization’s size, the complexity of its IT infrastructure, and the specific services being implemented. However, many organizations have started noticing improvements in efficiency and productivity within the first few months.
  7. Are co-managed IT services secure? Yes, co-managed IT services are secure. Providers like Pure IT prioritize cybersecurity and employ various strategies to protect your organization’s data and IT infrastructure. This includes regular security audits, real-time monitoring, and robust response plans in the event of a breach.

Why Pure IT is the Only Choice for Co-Managed IT Services

In the realm of co-managed IT services, Pure IT stands out as the partner of choice for organizations throughout Calgary, and, indeed, throughout Southern and Central Alberta. The company’s commitment to driving business growth and operational efficiency through strategic IT services has established it as a reliable and trusted regional IT partner.

Pure IT brings to the table a depth of expertise and services unparalleled in the industry. From cybersecurity to networking, from Microsoft 365 to SharePoint, Pure IT offers a comprehensive suite of services catering to your diverse IT needs. Its commitment to customer experience ensures that your systems run optimally at all times, fostering seamless and satisfying customer interactions.

Furthermore, Pure IT’s dedication to after-hours and specialized IT project support showcases its understanding of the unique demands of modern businesses. Recognizing that your IT needs don’t end when the workday does, Pure IT remains steadfast in support, ensuring uninterrupted business operations.

Beyond Calgary, Pure IT also handles the co-managed needs of organizations in Red Deer, Okotoks, High River, Airdrie, Innisfail, Didsbury, Banff, Cochrane, and throughout Southern and Central Alberta. The geographical reach of Pure IT is a testament to its capability to serve diverse businesses across different locations, adapting its services to suit the local business context and needs.

In a rapidly evolving IT landscape, your organization needs a partner that can keep pace with the changes and lead the way. Pure IT is that partner. Its team of seasoned professionals, commitment to customer success, and comprehensive service offerings make it the premier choice for co-managed IT services.

In conclusion, Pure IT is not just an IT service provider – it’s a strategic ally, ready to propel your business toward new horizons of growth and success. Choose Pure IT for your co-managed IT services, and embark on a journey towards increased efficiency, enhanced customer experience, and unimpeded growth.

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